Mike and Dima were fantastic to work with. They helped us replace two AC units at our duplex in Los Angeles and made the whole process smooth from start to finish. They were very informative, took the time to explain everything clearly, and offered competitive pricing. Really appreciate their professionalism and would definitely recommend them to anyone needing HVAC work.

Very good experience with Michael, Boris and Dmitry. Service call on existing system turned into a full system replacement from our old gas furnace. They had everything done in two days. Very friendly and hardworking team. Glad we went with them!

My experience with Fuse Service has been nothing short of excellent! I chose Fuse Service because of the Company's positive reviews across several platforms, particularly on Yelp. I had an older furnace that stopped working, and I knew it was a relatively simple fix. However, I anticipated potential issues with upgrading safety features using replaceable parts due to the furnace's age. I spoke with Michael, the owner of Fuse Service, by phone and explained my situation. He arranged for a technician to come out right away, and throughout my interactions with the Company, the communication has been outstanding--worthy of five stars in today's world! The technician arrived on time and, according to my tenant, was extremely professional and knowledgeable. Once the technician determined the problem, Michael called me with an update and sent two very detailed and clearly worded estimates. I never felt pressured to replace the furnace, even though I knew it was only a matter of time before I would need to. Having done my research, I had an idea of how much a new furnace would cost, including installation. I was very relieved to find that Fuse Services offered a very fair price for a new unit, which ultimately made the most sense for me. My next concern was ensuring my tenants wouldn't be without heat for a few days, so I wanted the process to move forward quickly. Michael was able to start the installation that same day, and they completed the entire job by the end of the day. What impressed me even more was that the technician who installed the unit was not only very knowledgeable, but he also left no mess behind. I see why Fuse Services has such a high rating. I highly recommend this Company!!

GOOD CUSTOMER SERVICE. Easy to communicate with. Michael and Alex got back to me with estimates immediately. Whether it was a phone call or text, they would respond anytime of day. They were super thorough in their in-person visit and caught a few things that other companies did not notice. For that, I was sure these guys knew what they were doing. They installed a mini split 18k btu in my home and were done in a day. No harm no foul. They offer peace of mind with their warranties and as of now everything works great.

Top-line: they fixed what I called them about (rusty drip pan) for a fair price; and the tech that did the work, Bruce, was friendly and professional. Would call again. I was working with Michael to handle logistics and questions. Michael was responsive. He additionally offered to fix several additional things his tech noticed on the diagnosis visit, which all sounded reasonable, and even threw in replacing the capacitors for free with everything else (thanks!). Why "Good" and not "Great"? Two things. The estimates and billing were wrong on the first iterations -- the first set of "good" / "better" / "best" estimates I got didn't make any sense (confusingly, "good" was better than "better", and "better" was the same as "best"). Apparently a CRM glitch and Michael fixed it promptly after I pointed it out. And the first bill included the diagnosis fee, which it wasn't supposed to, and Michael removed it, again after I pointed it out. The other thing was, I asked up front for before/after photos, and I got *almost all* of them (...after asking...), but didn't get photos for the evaporator coil cleaning. I'm kind of assuming the tech just missed those, or they got lost at some point, I'm not sure. All in all, not the biggest deals, I get it, Michael and his team are busy, but I feel like I have to drop a star for these hiccups.

The manager, Michael, worked with me to ensure the lines of communication between me, his tech, and my tenant were open and clear. We had communications issues with the first technician and Michael quickly reassigned another tech. The bid was very affordable and a third of the other bids I received. The team was at the property to commence work in 24 hours.

Fuse quickly responded to my quote request. Boris came on the same day. He fixed my gas furnace and replaced an old thermostat for a very reasonable price.

Hired Fuse HVAC to make a repair to my wall heater, and it was a wonderful experience. They were very timely, very fair on the pricing, and did great work. I had three other companies out and no one could help me, but Fuse was able to get it done. I will happily hire them again in the future.

Excellent experience with Fuse. They responded quickly, diagnosed our furnace issue, delivered a report and quote immediately, took helpful photos. We are so grateful! Hope to work with them again soon

The company was quick to respond. Sent a technician within a couple of hours. Boris was very polite. Gave an estimate that I wasn't ready to act on. Will explore more diagnosis. Good to get a few estmates. Thanks Fuse HVAC